Contact
WHAT CAN 'NORTH JERSEY GEEKS' DO FOR YOU?
- Same day delivery for fixable issues
- Fastest response
- Onsite & online services
- Free diagnostic
Address
555 Preakness Ave, Suite 215
Totowa, NJ 07512
info@northjerseygeeks.com
Hours
Open seven days
9:30 AM - 6PM
Frequently Asked Questions
How much does your company charge?
The most possible and honest answer is “it depends”. As we provide a wide range of services, our price policy different for each service. However, we have a good reputation for charging reasonable prices without compromising the quality of services.
Can you help me to upgrade my computer?
We have experienced technicians who can guide you regarding updating your computer and you can add many new things via us.
Do you provide online solutions?
For pandemic, online computer servicing become popular and of course, we offer it too. In most cases, we are capable to fix your issue via phone/online. If we can’t resolve the issue over the phone, we will ask you to bring the pc to our office.
How qualified are the technicians?
Our technicians are known as “mentors”. They not only repair computers/ accessories but also have a reputation to train high-quality technicians. We have several technicians and everyone has their niche expertise. Someone is great at software-related issues and some have 10 years plus hardware-related experience.
How much time does it take to service a PC/laptop?
We try to provide same-day delivery service if it is possible. If the issue is critical then you generally take time to repair it as we do not compromise with the quality of our service. Some issues may take 30 min to resolve and some issues may take few hours to get resolved. However, solving the problems the efficient way is always in our minds.
How do you handle customers' data protection?
We respect our customer’s privacy and we guarantee 100% regarding customers data protection
Is there any warranty for your services?
Yes, we provide 30 days warranty for software-related services and 60 days warranty for hardware-related repair. Also, you are not obligated to pay if we were unable to fix your problem. We work until you are satisfied.